We get the same core questions from nearly every prospective client, whether they run an office, a clinic, a retail space, or a facility. Here are direct answers to the ones that come up most, without the vague marketing-speak you'll find on a lot of cleaning company websites.
How much does commercial cleaning cost in Winnipeg?
It depends on square footage, cleaning frequency, and scope of work — a small office cleaned twice a week costs differently than a large facility cleaned daily with floor care included. There's no honest flat rate that applies to every space. We provide a written quote after walking your space, so the price reflects what your building actually needs rather than a generic package.
How often should my space be cleaned?
It varies by traffic and use, but most offices need daily attention to washrooms, kitchens, and high-touch surfaces, with weekly deeper attention to floors and less-used areas, and monthly attention to things like vents and upholstery. Winnipeg winters typically require more frequent entryway and floor attention because of salt and grit. We'll recommend a realistic frequency based on your actual space, not a default schedule.
Do I have to sign a long-term contract?
No. We don't require a long-term commitment to start service. We'd rather earn a renewal by doing the work well than lock a client in up front.
Are you insured and WCB compliant?
Yes — we carry $2M in general liability insurance and are fully WCB compliant. We can provide documentation before service starts, which most property managers, strata boards, and procurement departments require anyway.
Do you bring your own supplies and equipment?
Yes, our crews arrive with everything needed to complete the scope of work. If your space has specific product requirements — for allergies, health-sensitive environments, or facility policy — we'll account for that in the written scope.
How do you handle building access and keys?
Access arrangements are set up before your first cleaning visit and documented as part of onboarding — whether that's key assignment, a code, or coordination with building security. We treat access credentials with the same accountability we apply to the cleaning itself, and access details are limited to the specific crew and supervisor assigned to your account.
What's the difference between regular cleaning and a deep clean?
Regular cleaning is recurring maintenance — the tasks that keep a space at a consistent daily standard. Deep cleaning is a periodic reset that addresses buildup regular cleaning doesn't reach: floor stripping and refinishing, carpet extraction, detailed fixture and grout cleaning. Most spaces need both — regular cleaning to maintain, and deep cleaning on a schedule to reset.
Can you clean after hours so it doesn't disrupt our business?
Yes — after-hours cleaning is our default model. Crews come in once your team has left, so there's no vacuuming during meetings and no interruption to your workday. Your team notices the results in the morning, not the process the night before.
How do you make sure quality doesn't slip over time?
Every visit follows a site-specific checklist tied to your written scope of work, and a supervisor inspects completed work rather than relying on the crew to self-report. Issues get logged and corrected, with follow-up documented — so there's accountability built into the process, not just a promise of quality.
Who do I contact if something's missed?
You get a direct, local point of contact — not a national call centre. As a locally owned Winnipeg company, the person you reach can actually make a decision and get an issue resolved, usually the same day.
Can you clean specialized spaces like clinics, gyms, or industrial facilities?
Yes. We scope these environments differently from a standard office contract because the standards and risks are different — health code compliance for clinics and recreational facilities, WHMIS training and non-production common-area cleaning for industrial sites. We'll tell you upfront if a specific need falls outside our scope rather than take on work we're not suited for.
Have a Question That's Not Here?
These cover what comes up most, but every space has its own quirks and requirements. If you have a question specific to your building, your industry, or your current cleaning arrangement, the fastest way to get a straight answer is to book a free estimate and ask us directly.